The check in was so easy and the staff so friendly. I took my husband up to Sevierville for his Christmas present of a helicopter ride and looked for hotels close by. We go up to Pigeon Forge/Gatlinburg a few times a year. We will stay again at this hotel. The room was huge for a hotel room. The breakfast was pretty good. Your standard continental breakfast. Decent choice of food, juices, coffee, tea, hot chocolate.
Gerri
gennaio 2025
When we checked in booking had the wrong pic listed for the room, so we didnt get what was posted, but Mason fixed the issue immedietally. and was super nice about it. He has great customer service skills and very helpful and friendly. then as we was checking out Kayla helped us, and was super nice and provided some suggestions on local ammenties like resturants and such. The hotel smelled amazing, pool was very nice in size, breakfast was delicious! beds comfy. will definatilly stay again
Crystal
aprile 2025
Location was great, staff was kind, and the room was neat & clean. It was also convenient to have the breakfast which was good. We had a great stay!! I would definitely staff here again & would recommend to others!!
Lori
gennaio 2025
This place absolutely exceeded my expectations. My children had a fantastic time at the pools. The only thing was that one fire pit was open and the other wasn't working very well so they had to turn it off so we really didn't get any time around the fire pit. The front desk person explained it to us however so I was fine with it. There were very nice guests that allowed us to roast marshmallows over the fire pit that they were using. Best hotel I've stayed at and a really long time. Thank you so much!
Stephanie
giugno 2024
Room was good bed was comfortable. the service personnel were very friendly and accommodating and kept the room clean daily. The breakfast was great plenty of items to eat, and the gentleman was nice and helpful and kept area well stocked
Leonard
agosto 2024
Breakfast was good, people prepping it were friendly. Everything was nice and clean. We were right next to elevator which worried us, but we never heard it in room which surprised us.
Kathy
agosto 2023
This was an amazing hotel experience! The staff was so friendly and helpful. Our room was so clean, safe and more than we imagined in the best way! The pool was clean and safe, the lobby was super inviting for guests. This hotel made my birthday trip super special and my husband and I are definitely going to book again next year!!
Michelle
ottobre 2023
By far the cleanest and best amenities of an average cost hotel we have stayed at in the Pigeon Forge/Sevierville area. Well worth the marginal difference in cost over some other options that were built like Soviet-Era projekts. The shower had amazing pressure and delightfully hot water. We had been here several years ago but forgot which hotel it was, finding it again was like putting the shoe on Cinderella. Night staff on check in was very friendly, responded quickly to inquiries (via text, no awkward phone call to the desk!), and had fashionable hair.
Jonathan
settembre 2023
Extremely clean! Outdoor patio with fireplace was our highlight of our stay! Decent breakfast, Small decent size gym, lots of safe outdoor parking lot space to walk for a exercise, simple but modern decor with modern charging ports for devices. Staff was most welcoming and in my opinion, this hotel ranks better than some 4 or 5 star hotels. I would stay at this hotel again and again and highly recommend this hotel. Shout out to their staff and management.
Comfort
settembre 2023
Room was clean and comfortable. Breakfast was great, they had a different meat everyday. I was there Dec 24-28 it was very busy and the kitchen crew did a great job keeping the food coming out and cleaning the dinning area (guest were very impatient with the staff ). Front desk was always polite and gave us any extras we needed right away. This will be my go to place to stay when I'm in the area.
Christine
gennaio 2024